I'm a new resident in Orrock Township. At 62, I'm not part of the review generations, but I felt inclined to leave a few positive comments about my experience yesterday with Wruck in Becker. I was scheduled to have an urgent septic pump-out done yesterday morning by another company I had found in Big Lake. The company didn't show up, and even cancelled all their phone numbers, leaving me still needing an "emergency" septic pump-out. I discovered Wruck, searching online at 3 PM on a Thursday afternoon. The kind lady I spoke with informed me that Wruck's normal pump-out schedule is Tuesdays and Thursdays ( I called them at 3 PM on Thursday). Rather than just tell me I had to wait 5 day until Tuesday, the lady told me she was going to try to figure out how they could help me and she would call me back either way. Five minutes later, she called back and informed me that a pump truck was getting ready to dispatch and would be at my home within 30 minutes.
In this day of mostly-missing customer service, I found a company in Becker Minnesota that threw away the memo about profit without regard to service; A breath of fresh air from a company pumping sewage. GO FIGURE!
Thank you for above and beyond service.